(919) 570-8338

Frequently Asked Questions

Q. How often should I see a dentist?
A. The American Dental Association (ADA) guidelines recommend visiting a dentist at least twice a year for a check-up and professional cleaning. Our office also recommends two visits per year, unless there are oral health issues that would indicate more frequent cleaning and observation.

Q. What should I expect during my appointment?
A. One of our staff members will compile your medical and dental history during your first visit. We will then examine your teeth and gums, screen you for oral cancer, make X-rays of your teeth as needed and complete a TMJ (temporomandibular, or jaw joint) exam. After we review your dental profile, we will discuss your dental health with you. If there are treatment recommendations, we will discuss your options for treatment and fee payment, and help you determine the best plan to fit your needs. If treatment such as a root canal (endodontics), braces (orthodontics) or oral surgery is needed, we will likely plan to refer you to a specialist.

During regular follow-up visits, we will examine your teeth and gums, screen you for oral cancer, clean your teeth and make plans for treatment, as needed. We will discuss any pain or problems you may be experiencing and answer any questions you may have.

Q. What does “painless dentistry” mean?
A. Painless dentistry is a means of ensuring your total experience in our office is as stress-free and pain-free as possible. We will discuss treatment options that may require no local anesthetic and whenever possible, alleviate pain by the means most comfortable to you.

Q. What if I have an emergency?
A. Please call our office as soon as you determine that you have a dental emergency. We will be glad to work you in to our schedule if you have a dental emergency during regular business hours. After hours, over the weekend and during holidays, please call our office to leave a message for Dr. Magno, making sure to include a phone number where he can return your call.

Q. Are payment plans available for my dental treatment?
A. Yes. We accept most types of dental insurance and will process your claim for you upon receipt of your co-payment. We accept most major credit cards, as well as Care Credit and the Citi Health Card. While in-office payment plans are not offered, these other payment options provide interest free payments for up to two years.

Q. Can the dentist whiten my teeth?
A. Dr. Magno offers two bleaching methods: Crest Professional WhiteStrips, and custom bleaching trays. Both options are for use at home. The WhiteStrips are to be worn for 30 minutes to one hour, per day, until the desired level of bleaching is attained. For the custom trays, we make an impression of your teeth and create a custom tray that fits your bite. Each day you place a small amount of bleaching gel in the tray, and wear it for 30 minutes to one hour during the day. Using either bleaching method for more than the recommended amount of time can cause your teeth to become extremely sensitive.

Q. What if I have a gap in my teeth, a chipped tooth or teeth that do not respond to normal bleaching methods?
A. We have many different procedures that can help these problems. Porcelain veneers are designed to look like your natural teeth and are individually and permanently attached to the fronts of your existing teeth. Veneers can sometimes be positioned to close gaps. Bonding utilizes a composite material made of plastic to fill in areas of your teeth and correct chipping and shape problems. Both porcelain veneers and bonding are color-matched to the rest of your teeth, so if whitening is desired, it should be completed prior to any restorative treatment.

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Find Us :: Get Directions

Office Address

2800 Wakefield Pines Drive, Suite 100
Raleigh, NC, 27614

From Capital Blvd (North Bound)
Turn left onto Falls of the Neuse Road
Turn right onto Wakefield Pines Drive
Take your first left (into the Wakefield Crossings Professional Centre)
Take your first left again and find us immediately to the left.